Term & Conditions

Terms & Conditions

• 1. Detailed travel vouchers will be e-mailed after receiving full payment.
• 2. Please note that once your booking is confirmed, you will receive an e-mail as well as an SMS on your registered mobile number confirming your booking. However, if you would like to get in touch with us please email us on info@traveltrek.in or call us at 9898989898. We are open from 10:00 am to 7:00 pm.
• 3. Please expect to receive your vouchers 72 hours before your departure date (subject to full payment of your package cost).
• 4. Please note that these packages are not customizable, which means that you will not be able to make changes to the itinerary/activity if you so desire.
• 5. Personal expenses such as laundry, telephone calls, room service, alcoholic beverages, mini bar, etc., are not included.
• 6. In case your package needs to be canceled due to any natural calamity, weather conditions, etc. HappyHolidays shall strive to give you the maximum possible refund subject to the agreement made with our trade partners/vendors.
• 7. If payment is not made as per the schedule provided in the first booking confirmation e-mail, HappyHolidays reserves the right to cancel the booking after attempting to get in touch with you. Refunds would be as per the package cancellation policy.

FLIGHTS

• 1. The passenger names in the booking form should be exactly as per passports. TravelTrek will not bear any liability for the name change fee if incorrect names and ages have been added at the time of booking.
• 2. Please note that if your package includes a flight which is a low-cost carrier (Air Asia, Scoot Airlines, Air Arabia, Jetstar, Fly Dubai, Thai AirAsia, Air India Express, Tiger Airways, Indigo, SpiceJet, etc.,) then baggage will not be included in the package. Baggage can be added as per your requirement at an additional cost depending on the airlines and destination. Our Travel Expert will attempt to get in touch with you within 24-hours after the booking has been confirmed for baggage addition.
• 3. Please ensure that baggage requirements are given to our Travel Expert latest by 5 days before the date of departure.

HOTELS

• 1. Standard check-in time at the hotel is normally 2:00 pm and check-out are 11:00 am. Early check-in or a late check-out is solely based on the discretion of the hotel.
• 2. In case the selected hotel is unavailable for booking, an alternate arrangement will be offered to the customer in another hotel of a similar category.
• 3. Certain hotels abroad may ask for a security deposit during check-in, which is refundable at check-out subject.

HOTELS

• 1. Standard check-in time at the hotel is normally 2:00 pm and check-out are 11:00 am. Early check-in or a late check-out is solely based on the discretion of the hotel.
• 2. In case the selected hotel is unavailable for booking, an alternate arrangement will be offered to the customer in another hotel of a similar category.
• 3. Certain hotels abroad may ask for a security deposit during check-in, which is refundable at check-out subject.

SIGHTSEEING ACTIVITIES/TRANSFERS

• 1. Please note that Day at Leisure essentially implies that no sightseeing activities have been included for that day.
• 2. Kindly be on time for your activities, tours, and transfers. Most countries are quite strict about following a schedule.
• 3. Furnishing incorrect passenger age while booking may incur penalty at a later stage.
• 4. Pricing of package is based on the age of passengers. Please make sure you enter the correct age in the brackets shown.
• 5. Note: The passenger must hold a valid passport and the required documents for visa at the time of booking. In case of a discrepancy, HappyHolidays reserves the right to dishonor the booking.
• 6. Price is calculated per passenger on a twin-sharing basis.
• 7. Tickets and briefing sheet will be delivered 2 days prior to the departure date.
• 8. This package is based on promotional airfare which is subject to availability.